Quality Policy - CORDE

Quality Policy

POL-9700

Purpose

At CORDE, quality is at the heart of everything we do. This policy outlines our commitment to delivering high-quality services that consistently meet the needs of our clients, communities, and stakeholders.

Scope

CORDE maintains, operates, and constructs civil infrastructure throughout Canterbury, supporting cities and regions in the delivery of essential public services and infrastructure networks.

Policy

CORDE’s leadership team and employees are dedicated to embedding quality into our everyday practice by:

Focusing on Customers
Understanding and meeting client and community needs while delivering reliable, efficient, and fit-for-purpose solutions.

Delivering with Integrity
Doing what we say we will, ensuring work is on time, to standard, and within scope.

Applying Best Practices & Innovation
Leveraging industry expertise, new technologies, and local knowledge to drive operational excellence.

Driving Continuous Improvement
Using the Plan-Do-Check-Act cycle to monitor performance, learn from experience, and enhance our processes.

Engaging Our People & Partners
Developing skills, sharing knowledge, and collaborating with stakeholders to uphold high-quality standards.

Maintaining Compliance & Certification
Upholding ISO standards to ensure consistency, efficiency, and ongoing improvement.

Roles & Responsibilities

Top Management leads by example, ensures quality objectives are met, and fosters a culture of excellence.

All Employees take ownership of quality in their roles, follow best practices, and contribute to continual improvement.

Approved by:

Mathew Havill

CEO